{"id":578,"date":"2025-08-23T11:18:03","date_gmt":"2025-08-23T10:18:03","guid":{"rendered":"https:\/\/onlinelearningsystem.net\/xyz\/?page_id=578"},"modified":"2026-05-08T20:07:13","modified_gmt":"2026-05-08T19:07:13","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/www.onlinelearningsystem.net\/xyz\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\n<div class=\"hp-cta-full\">\n\n<style>\n.hp-cta-full * {\n  box-sizing: border-box;\n  font-family: Poppins, Arial, sans-serif;\n}\n\n.hp-cta-full {\n  width: 100vw;\n  margin-left: calc(-50vw + 50%);\n  background: #ffffff;\n  padding: 80px 0;\n}\n\n.hp-cta-full .hp-wrap {\n  max-width: 1200px;\n  margin: 0 auto;\n  padding: 0 20px;\n}\n\n\/* MASONRY LAYOUT *\/\n.hp-cta-full .hp-grid {\n  column-count: 2;\n  column-gap: 32px;\n  margin-bottom: 32px;\n}\n\n.hp-cta-full .hp-card,\n.hp-cta-full .hp-full-card {\n  border: 1px solid #e5e7eb;\n  border-radius: 24px;\n  padding: 30px;\n  box-shadow: 0 12px 28px rgba(0,0,0,0.08);\n  overflow: hidden;\n}\n\n.hp-cta-full .hp-card {\n  display: inline-block;\n  width: 100%;\n  margin: 0 0 32px;\n  break-inside: avoid;\n  -webkit-column-break-inside: avoid;\n  page-break-inside: avoid;\n  vertical-align: top;\n}\n\n.hp-cta-full .hp-full-card {\n  margin-bottom: 32px;\n}\n\n.hp-cta-full .hp-card-blue {\n  background: linear-gradient(135deg, #eef4ff 0%, #dfeaff 100%);\n}\n\n.hp-cta-full .hp-card-green {\n  background: linear-gradient(135deg, #effcf5 0%, #ddf7ea 100%);\n}\n\n.hp-cta-full .hp-card-amber {\n  background: linear-gradient(135deg, #fff8eb 0%, #ffefd0 100%);\n}\n\n.hp-cta-full .hp-card-red {\n  background: linear-gradient(135deg, #fff1f2 0%, #ffe0e5 100%);\n}\n\n.hp-cta-full .hp-card-purple {\n  background: linear-gradient(135deg, #f5f3ff 0%, #ebe5ff 100%);\n}\n\n.hp-cta-full .hp-card-teal {\n  background: linear-gradient(135deg, #ecfeff 0%, #d7f7fb 100%);\n}\n\n.hp-cta-full .hp-card-grey {\n  background: linear-gradient(135deg, #f8fafc 0%, #eef2f7 100%);\n}\n\n.hp-cta-full .hp-pill {\n  display: inline-block;\n  padding: 10px 20px;\n  border-radius: 999px;\n  background: rgba(255,255,255,0.85);\n  border: 1.5px solid rgba(148,163,184,0.35);\n  color: #1C244B;\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1;\n  margin-bottom: 18px;\n}\n\n.hp-cta-full .hp-title {\n  font-size: 40px;\n  font-weight: 600;\n  line-height: 1.1;\n  color: #1C244B;\n  text-shadow: -9px 0 9px rgba(28,36,75,0.35);\n  margin: 0 0 8px 0;\n}\n\n.hp-cta-full .hp-subtitle {\n  font-size: 28px;\n  font-weight: 600;\n  line-height: 1.2;\n  color: #1C244B;\n  margin: 0 0 10px 0;\n}\n\n.hp-cta-full .hp-underline {\n  width: 82px;\n  height: 4px;\n  background: #467FF7;\n  border-radius: 999px;\n  margin: 0 0 22px 0;\n}\n\n.hp-cta-full .hp-underline-green {\n  background: #22c55e;\n}\n\n.hp-cta-full .hp-underline-amber {\n  background: #f59e0b;\n}\n\n.hp-cta-full .hp-underline-red {\n  background: #ef4444;\n}\n\n.hp-cta-full .hp-underline-purple {\n  background: #8b5cf6;\n}\n\n.hp-cta-full .hp-underline-teal {\n  background: #14b8a6;\n}\n\n.hp-cta-full .hp-underline-grey {\n  background: #64748b;\n}\n\n.hp-cta-full .hp-desc {\n  font-size: 22px;\n  font-weight: 300;\n  line-height: 1.8;\n  color: #374151;\n  margin: 0;\n}\n\n.hp-cta-full .hp-desc + .hp-desc {\n  margin-top: 14px;\n}\n\n.hp-cta-full .hp-list {\n  margin: 18px 0 0 0;\n  padding-left: 22px;\n}\n\n.hp-cta-full .hp-list li {\n  font-size: 22px;\n  font-weight: 300;\n  line-height: 1.8;\n  color: #374151;\n  margin-bottom: 8px;\n}\n\n.hp-cta-full .hp-email {\n  color: #1C244B;\n  font-weight: 500;\n  text-decoration: underline;\n  word-break: break-word;\n}\n\n@media (max-width: 1024px) {\n  .hp-cta-full .hp-grid {\n    column-count: 1;\n    column-gap: 0;\n    margin-bottom: 24px;\n  }\n\n  .hp-cta-full .hp-card,\n  .hp-cta-full .hp-full-card {\n    padding: 24px;\n  }\n\n  .hp-cta-full .hp-card {\n    margin-bottom: 24px;\n  }\n\n  .hp-cta-full .hp-title {\n    font-size: 34px;\n  }\n\n  .hp-cta-full .hp-subtitle {\n    font-size: 24px;\n  }\n\n  .hp-cta-full .hp-desc,\n  .hp-cta-full .hp-list li {\n    font-size: 19px;\n  }\n}\n\n@media (max-width: 600px) {\n  .hp-cta-full {\n    padding: 50px 0;\n  }\n\n  .hp-cta-full .hp-wrap {\n    padding: 0 14px;\n  }\n\n  .hp-cta-full .hp-card,\n  .hp-cta-full .hp-full-card {\n    padding: 18px;\n    border-radius: 20px;\n  }\n\n  .hp-cta-full .hp-card {\n    margin-bottom: 18px;\n  }\n\n  .hp-cta-full .hp-pill {\n    font-size: 12px;\n    padding: 9px 16px;\n    margin-bottom: 14px;\n  }\n\n  .hp-cta-full .hp-title {\n    font-size: 26px;\n  }\n\n  .hp-cta-full .hp-subtitle {\n    font-size: 21px;\n  }\n\n  .hp-cta-full .hp-underline {\n    width: 68px;\n    height: 4px;\n    margin: 0 0 18px 0;\n  }\n\n  .hp-cta-full .hp-desc,\n  .hp-cta-full .hp-list li {\n    font-size: 16px;\n    line-height: 1.7;\n  }\n\n  .hp-cta-full .hp-desc + .hp-desc {\n    margin-top: 12px;\n  }\n\n  .hp-cta-full .hp-list {\n    margin-top: 14px;\n    padding-left: 20px;\n  }\n\n  .hp-cta-full .hp-list li {\n    margin-bottom: 6px;\n  }\n}\n<\/style>\n\n<div class=\"hp-wrap\">\n\n  <div class=\"hp-full-card hp-card-blue\">\n    <div class=\"hp-pill\">Refund Policy<\/div>\n    <h1 class=\"hp-title\">Return Policy<\/h1>\n    <div class=\"hp-underline\"><\/div>\n    <p class=\"hp-desc\">\n      This Return Policy explains the conditions under which refunds may be requested for digital educational products purchased through Online Learning System (OLS).\n    <\/p>\n    <p class=\"hp-desc\">\n      Please read this policy carefully before purchasing, as access to digital course content is granted immediately after successful payment.\n    <\/p>\n  <\/div>\n\n  <div class=\"hp-grid\">\n\n    <div class=\"hp-card hp-card-green\">\n      <div class=\"hp-pill\">Digital Products<\/div>\n      <h2 class=\"hp-subtitle\">1. Nature of Products<\/h2>\n      <div class=\"hp-underline hp-underline-green\"><\/div>\n      <p class=\"hp-desc\">\n        All products sold on this website are digital educational courses delivered online. No physical goods are shipped.\n      <\/p>\n      <p class=\"hp-desc\">\n        Access to course materials is granted immediately upon successful payment.\n      <\/p>\n    <\/div>\n\n    <div class=\"hp-card hp-card-amber\">\n      <div class=\"hp-pill\">Refund Window<\/div>\n      <h2 class=\"hp-subtitle\">2. 3-Day Refund Window<\/h2>\n      <div class=\"hp-underline hp-underline-amber\"><\/div>\n      <p class=\"hp-desc\">\n        Customers may request a full refund within 3 calendar days from the date of purchase, provided that:\n      <\/p>\n      <ul class=\"hp-list\">\n        <li>No course quizzes have been attempted, including attempting even a single question<\/li>\n        <li>Total video watch time does not exceed 15 cumulative minutes<\/li>\n      <\/ul>\n      <p class=\"hp-desc\">\n        The 3-day period begins from the original date and time of purchase.\n      <\/p>\n    <\/div>\n\n    <div class=\"hp-card hp-card-red\">\n      <div class=\"hp-pill\">Eligibility Rules<\/div>\n      <h2 class=\"hp-subtitle\">3. Usage-Based Refund Exclusions<\/h2>\n      <div class=\"hp-underline hp-underline-red\"><\/div>\n      <p class=\"hp-desc\">\n        A refund becomes automatically ineligible if any of the following occur:\n      <\/p>\n      <ul class=\"hp-list\">\n        <li>Attempting any quiz question, even one question<\/li>\n        <li>Accumulating more than 15 minutes of total video watch time across all lessons<\/li>\n        <li>Accessing gated assessment content<\/li>\n      <\/ul>\n      <p class=\"hp-desc\">\n        Usage is measured cumulatively and tracked via the learning platform.\n      <\/p>\n      <p class=\"hp-desc\">\n        Once these conditions are met, the right to a refund is forfeited.\n      <\/p>\n    <\/div>\n\n    <div class=\"hp-card hp-card-purple\">\n      <div class=\"hp-pill\">Refund Requests<\/div>\n      <h2 class=\"hp-subtitle\">4. How to Request a Refund<\/h2>\n      <div class=\"hp-underline hp-underline-purple\"><\/div>\n      <p class=\"hp-desc\">\n        To request a refund within the eligible period, customers must contact us and include:\n      <\/p>\n      <ul class=\"hp-list\">\n        <li>Full name<\/li>\n        <li>Order number<\/li>\n        <li>Email used for purchase<\/li>\n      <\/ul>\n      <p class=\"hp-desc\">\n        Approved refunds will be processed to the original payment method only.\n      <\/p>\n    <\/div>\n\n    <div class=\"hp-card hp-card-teal\">\n      <div class=\"hp-pill\">Technical Support<\/div>\n      <h2 class=\"hp-subtitle\">5. Technical Fault Exception<\/h2>\n      <div class=\"hp-underline hp-underline-teal\"><\/div>\n      <p class=\"hp-desc\">\n        If a verified technical issue on our platform prevents access to purchased content, and the issue cannot be resolved within a reasonable timeframe, a refund may be issued at our discretion.\n      <\/p>\n      <p class=\"hp-desc\">\n        All technical claims will be investigated prior to approval.\n      <\/p>\n    <\/div>\n\n  <\/div>\n\n  <div class=\"hp-full-card hp-card-grey\">\n    <div class=\"hp-pill\">Need Help?<\/div>\n    <h2 class=\"hp-subtitle\">Contact Information<\/h2>\n    <div class=\"hp-underline hp-underline-grey\"><\/div>\n    <p class=\"hp-desc\">\n      If you have any questions regarding this policy or require assistance, please contact us at:\n    <\/p>\n    <p class=\"hp-desc\">\n      <a class=\"hp-email\" href=\"mailto:admin@onlinelearningsystem.net\">admin@onlinelearningsystem.net<\/a>\n    <\/p>\n  <\/div>\n\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy Return Policy This Return Policy explains the conditions under which refunds may be requested for digital educational products purchased through Online Learning System (OLS). Please read this policy carefully before purchasing, as access to digital course content is granted immediately after successful payment. Digital Products 1. Nature of Products All products sold on [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"productId":0,"courseId":0,"footnotes":""},"class_list":["post-578","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/pages\/578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/comments?post=578"}],"version-history":[{"count":0,"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/pages\/578\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.onlinelearningsystem.net\/xyz\/wp-json\/wp\/v2\/media?parent=578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}